Refund & Returns

We at Sarcasmclothing want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a simple and straightforward returns and refunds process. Please read the following policy carefully to understand how returns, refunds, and exchanges are handled.

1. Eligibility for Returns

We accept returns under the following conditions:

  • Timeframe: Returns must be initiated within 7 days of receiving your product.
  • Product Condition: The product must be unused, unworn, and in the same condition in which you received it. All original tags, labels, and packaging must be intact.
  • Non-Eligible Items: Certain items are not eligible for returns, including:
    • Custom or personalized items.
    • Items marked as “final sale” or “non-returnable” on the product page.
    • Any items that have been washed, altered, or damaged after receipt.

2. Return Process

To initiate a return:

  1. Contact Us: Email us at pruthashukla6@gmail.com with your order number, product details, Images of the product, and reason for the return.
  2. Approval: Once your return request is approved, we will provide you with the return shipping and product will be picked up from your address.
  3. Inspection: Upon receiving the returned item, we will inspect it to ensure it meets our return eligibility criteria and a refund or exchange will be processed (as per your request)

3. Refunds

Once your return is approved and the item has passed inspection:

  • Processing Time: We will process your refund within 7-10 business days of receiving the returned item.
  • Refund Method: Refunds will be credited back to your original payment method (e.g., credit card, debit card, UPI) used for the purchase. Please note that depending on your bank or payment provider, the refund may take an additional 3-7 business days to reflect in your account.
  • Shipping Fees: Original shipping fees (if any) are non-refundable. You will be responsible for any return shipping costs unless the return is due to a defect or error on our part.

4. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, you must return the original item following the return process and we will place a new order for the desired item.

5. Defective or Incorrect Products

In the rare event that you receive a defective, damaged, or incorrect product:

  • Contact Us Immediately: Email us at pruthashukla6@gmail.com with your order details and photographs of the issue within 48 hours of receiving the item.
  • Resolution: We will provide a full refund or send a replacement at no additional cost to you, depending on your preference.

6. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Returned items are not in their original condition (e.g., used, worn, damaged).
  • Returns are initiated after the 7-day return window.
  • Custom or personalized items.
  • Items with missing original tags or packaging.

7. Return Shipping Costs

  • Customer-Initiated Returns: If you decide to return a product for reasons other than defect or incorrect shipment, you will be responsible for return shipping costs.
  • Defective or Incorrect Products: In cases where the return is due to an error on our part (e.g., defective or wrong item), we will cover the return shipping costs.

8. How to Contact Us for Support

If you have any questions or need assistance with your return or refund, please do not hesitate to contact our customer support team at:

We are committed to ensuring a smooth and hassle-free experience for our customers, and our team will respond to your query as soon as possible.

Changes to the Policy We reserve the right to modify this Refund and Returns Policy at any time. Any updates will be posted on this page, and the new policy will apply from the effective date.

Thank you for shopping with Sarcasmclothing on urbanslang.in! We appreciate your business and aim to provide you with the best products and services.